New-customer intake
Capture the service type and location, check the stated service area and ask for missing job details. Keep the original conversation available to the person making the appointment.
AI for home services, from missed inquiry to scheduled visit
AI for home services helps the office turn calls and messages into usable job information. dplyz connects lead intake, scheduling and follow-up so dispatchers can work from a complete record.
Home servicesConnected operationsThe operating reality
A name and phone number are not enough to dispatch
The office needs the address, service requested, access details and an idea of urgency. Those details may arrive in separate texts and calls. We collect them into one record and show what still needs a person’s attention.
Where the work changes
Scheduling support
Prepare appointments using the dispatcher’s rules for territory, crew and visit type. Avoid promising a window until the scheduling system or dispatcher confirms it.
Estimate and job follow-up
Draft follow-ups from the actual estimate status. Stop a sequence when the customer replies, books or asks not to be contacted, and record that change for the office.
An illustrative workflow
An evening inquiry about a foundation inspection
A homeowner submits photos and asks for a visit. The workflow gathers the property address, contact preference and requested service, then creates an intake record. The office sees the photos and missing details before offering an appointment.
A focused first release
Start with a job you can measure
Use one intake channel and one service type. Review how urgent requests, out-of-area addresses and existing customers should reach the office.
- Ready-to-schedule leads
- Count inquiries with the required details.
- Duplicate records
- Check repeated calls and forms.
- Follow-up coverage
- Find estimates with no assigned next step.
Planning AI for home services
It can share approved pricing information if your business chooses. Site-specific estimates should follow your normal inspection and approval process.
We check its API and import options. The available connection determines whether appointments can be created automatically or prepared for a dispatcher.
Let’s talk about your home services operations
Bring us a real process, the systems it touches and the result your team needs.